Effective Date: [01/01/2024]

1. Overview

1.1. This Privacy Policy ("Policy") outlines how Big Guys Appliance ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our home appliance repair services.

1.2. By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please do not use our services.

2. Information We Collect

2.1. We collect personal information such as your name, contact details, address, and information about your appliances when you engage our services.

2.2. We may collect information about your appliance's make, model, and issues to facilitate the repair process.

3. Use of Information

3.1. The personal information we collect is used to provide and improve our appliance repair services.

3.2. We may use your contact information to communicate with you about service appointments, updates, and promotions.

4. Disclosure of Information

4.1. We may share your personal information with our technicians and service personnel for the purpose of providing repair services.

4.2. We may disclose personal information to comply with legal obligations, protect our rights, or in response to a lawful request.

5. Security

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5.2. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

6.1. We retain your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Choices

7.1. You may choose not to provide certain personal information, but this may limit or prevent the use of our services.

7.2. You can opt-out of receiving promotional communications from us by following the instructions provided in such communications.

8. Children's Privacy

8.1. Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

9.1. We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting on our website.

10. Contact Us

10.1. If you have any questions or concerns about this Privacy Policy, please contact us at service@bigguysappl.com